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Our people are experts in their field and build relationships with our brokers and clients that persist over time. Watch this video of our LSM Story.

As part of the Liberty Mutual Insurance Group, we take a long-term view and are wholly devoted to our policyholders and broker partners. We prosper together by unlocking opportunities which deliver shared success. Our mutual insurance status and unique perspective helps us make better decisions, deliver innovative solutions and pursue our goals to benefit our partners.

Founded more than a century ago, we have a profound sense of purpose. Our services help make the world a safer place. And we offer welcome continuity in an unpredictable world.

We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets. Our expert teams are resourceful, responsive and empowered to make decisions quickly. We create solutions and build relationships which stand the test of time.

Our values

Put people first

We build strong relationships with our partners for the long term.

Act responsibly

We're trusted to deliver our promises.

Keep it simple

We make time for what matters most.

Make things better

We strive to improve and innovate.

Be open

We listen to our clients' needs and tailor our solutions to fit.
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Why choose a mutual insurance company?

As a mutual insurance company, we take a long-term view and are entirely focused on the needs of our policyholders and broker partners.

Our business rests on us being able to honour our promises at a point in the future. Our clients want to know that if they have a claim, we will be around to pay it. As a mutual insurance company, we are structured to be there when our clients need us.

We dedicate our time to serving the needs of our clients, as we are less likely to be distracted by short-term decision making, the demands of investors, and burdensome management structures.

Mutual insurance companies are also attractive companies to work for. Our long-term view allows us to invest in our people, giving them freedom to develop their unique talents and build relationships which stand the test of time.

More about who we are

Financial strength

Financial strength and ratings

Find out about our financial strength and our ratings across our entities.
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How we conduct business

We are committed to continuously evolving our responsible business agenda to meet the growing demand for more inclusive and responsible ways of working.
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Our communities

Corporate Social Responsibility framework helps us to focus our activities where we believe we can make a difference.