Department

Claims

Main role

Thuy is Assistant Vice President & Claims Manager, Asia Pacific and leads the Retail and Outsourcing Claims team which is responsible for the oversight and management of our retail claims and outsourcing arrangements across multiple product lines.

Personal profile

Thuy joined Liberty in September 2016 working on claims management and outsourcing across the accident and health portfolios. With over 15 years of valuable insurance experience including general insurance products in both domestic and international insurance, she specialises in claims outsourcing, retail claims, and claims operations.